Here at Mooky, we take your privacy seriously. Our commitment is to protect any data we collect about you, and we want you to understand how and why we collect your personal information when you use our services.
At times, we may gather information about you through various means, including automated methods like communication profiles and cookies. The type of Personal Identifiable Information (PII) we may collect from you depends on the nature of your inquiry, support, or service request.
This information may include your name, physical address, phone number, fax number, email address, dates of service provided, payment history, types of services used, method and value of payments made, and payment dates.
We take great care to secure all sensitive information on our servers and during data transfer. To ensure the safe transfer of personal information, a security icon will appear on your browser.
The information we collect is vital to providing you with the best possible service and support. We take great care to safeguard this information against unauthorised access, and will take reasonable precautions to ensure its protection.
To maintain the privacy and security of your account, additional forms of identification may be required if you wish to obtain information about your account details. Our monthly newsletter may be sent to your primary contact e-mail, but you may choose to opt out at any time.
In addition to providing support, we use IP addresses to analyse trends, administer our site and servers, track access, and gather demographic information. Please note that IP addresses are not linked to personally identifiable information. However, it is possible that personal information may be included in log files due to the normal functions of IP addresses and SaaS applications.
Cookies allow us to save your preferences and login information, making it easier for you to access our services. However, you have the option to reject cookies by adjusting your browser settings.
Please be aware that rejecting cookies may disable some of the features and functionality on our website. We encourage you to consider the benefits of enabling cookies, and we assure you that we take great care to protect your privacy and security.